We're Here to Help

Get In Touch With Us

We'd love to hear from you. Reach out for inquiries, quotes, or partnership opportunities.

Fast Response: We reply within 24 hours

Loading map...

Our Headquarters

Apt. #1, Bldg #7, Omar Ibn Elkhttab St.,
Mog #12, 10 Ramadan City,
44637, EGYPT

Business Hours

Saturday - Thursday

9:00am - 6:00pm

Send us a message

All fields marked with * are required

CONTACT DIRECTLY

Urgent inquiry?

For urgent matters, please call our mobile number directly.

Quick Answers

Frequently Asked Questions

Find answers to common questions about our services, processes, and global operations.

1

How fast do you respond to inquiries?

We respond to all inquiries within 24 hours, often sooner during business hours (Sat-Thu, 9am-6pm). For urgent matters, please call our mobile number directly.

2

Do you offer international shipping?

Yes, we operate globally with strategic offices in Egypt, Kuwait, and the United States. Our logistics network covers over 50 countries worldwide.

3

How do I request a quote (RFQ)?

Select "RFQ" in the inquiry type dropdown above and provide detailed specifications. We'll prepare a customized quote within 2 business days.

4

What industries do you serve?

We specialize in petroleum products, logistics and supply chain, international trade, and energy solutions across industrial and commercial sectors.

5

Do you have minimum order requirements?

Minimum order quantities vary by product and service type. Contact us with your requirements and we'll work to accommodate your needs, whether small or large scale.

6

What payment methods do you accept?

We accept bank transfers, letters of credit, and other standard trade finance instruments. Specific terms are negotiated per contract and client relationship.

7

Are you certified and accredited?

Yes, SMIFID holds relevant industry certifications and is fully registered with Egyptian authorities. We maintain compliance with international trade regulations and standards.

8

How can I reach you after hours?

For urgent after-hours inquiries, please call our mobile: +20 10 0304 6969. For non-urgent matters, use the contact form and we'll respond next business day.

Still have questions? Contact us directly