SMIFID | Group
Updated February 13, 2026

Privacy Policy

Your privacy is fundamental to how we operate at SMIFID Group. We're committed to protecting your data across our global operations in 50+ countries.

ISO 27001 Certified
SOC 2 Type II
GDPR Compliant
PCI DSS

Version Update

This policy was last reviewed and updated on February 13, 2026. Previous versions can be requested from our Data Protection Officer.

1 Introduction

SMIFID Group ("Company," "we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website, engage our services, or interact with us across our global operations in 50+ countries.

Please read this privacy policy carefully. By accessing our website or using our services, you acknowledge that you have read and understood this policy.

2 Who We Are

SMIFID Group is a global business solutions provider headquartered in [Country], with operations spanning across the Middle East, North Africa, Southeast Asia, and international markets.

Legal Entities

  • SMIFID Group Holding
  • SMIFID Energy Solutions
  • SMIFID Agricultural Division
  • SMIFID Logistics & Trade

Contact Information

  • privacy@smifid.com
  • dpo@smifid.com
  • [Insert Headquarters Address]

3 Information We Collect

3.1 Information You Provide to Us

Business Contact Information:

  • Full name, job title, company name
  • Business email and phone
  • Corporate address
  • Professional credentials

Client & Partner Information:

  • Contract details
  • Project requirements
  • Payment information
  • Registration documents

3.2 Information Automatically Collected

  • IP address and device info
  • Browser type and OS
  • Pages viewed and time spent
  • Referring websites
  • Cookie preferences

4 How We Use Your Information

Service Delivery

Business consulting, project management, oil & gas operations, agricultural solutions, logistics coordination

Client Management

Responding to inquiries, managing accounts, service updates, business due diligence

Business Operations

Market analysis, service improvement, security, fraud prevention, audits

Legal Compliance

Trade regulations, anti-corruption, tax reporting, lawful requests

6 International Data Transfers

As a global company operating in 50+ countries, we may transfer your information across international borders:

UAE Dubai, Abu Dhabi
KSA Riyadh, Jeddah
Egypt Cairo
Vietnam Ho Chi Minh
Singapore APAC Hub
UK London
Germany Frankfurt
USA New York
Canada Toronto

Safeguards Implemented:

  • EU Standard Contractual Clauses (SCCs)
  • Binding Corporate Rules (BCRs)
  • Adequacy decisions where applicable
  • Data processing agreements

7 Data Security

We implement industry-leading security measures:

Technical Measures

  • 256-bit SSL/TLS encryption
  • AES-256 encryption at rest
  • Multi-factor authentication
  • 24/7 network monitoring

Organizational Measures

  • Annual security training
  • Strict access controls
  • Vendor assessments
  • Incident response protocols
ISO 27001 Certified SOC 2 Type II GDPR Ready PCI DSS Compliant

8 Data Retention

Data Type Retention Period Rationale
Contract/project data 10 years after completion Legal, tax, warranty
Client correspondence 5 years Service continuity
Website analytics 26 months Improvement purposes
Marketing preferences Until opt-out Consent management
Financial records 7-10 years Regulatory compliance

9 Your Rights

Right to Access

Request copies of your personal data

Right to Rectification

Correct inaccurate information

Right to Erasure

Request deletion ("right to be forgotten")

Right to Restriction

Limit how we process your data

Right to Portability

Receive data in structured format

Right to Object

Opt-out of certain processing

Exercise Your Rights

To exercise any of these rights, contact our Data Protection Officer:

privacy@smifid.com

Response time: Within 30 days

10 Cookies and Tracking

Type Purpose Duration
Essential Website functionality, security Session/Persistent
Functional Remember preferences, language 1 year
Analytics Page visits, user behavior (aggregated) 26 months
Marketing Relevant content (opt-in only) 90 days

Cookie Preferences

You can manage your cookie settings at any time

11 Contact Us

Data Protection Officer

  • Email
    dpo@smifid.com
  • Phone
    +[Country Code] [Number]
  • Address
    [Insert Full Address]

Regulatory Authorities

You have the right to lodge a complaint with your local data protection authority.

Contact details for global DPAs can be provided upon request.

Find your authority

12 Specific Jurisdiction Disclosures

United Arab Emirates

SMIFID Group complies with UAE Federal Law No. 45 of 2021 regarding Personal Data Protection and Dubai International Financial Centre (DIFC) Data Protection Law No. 5 of 2020 where applicable.

Kingdom of Saudi Arabia

We comply with the Saudi Personal Data Protection Law (PDPL) and maintain data localization requirements for Saudi operations where mandated.

Vietnam

In accordance with Vietnam's Law on Cybersecurity and Decree 13/2023/NĐ-CP on Personal Data Protection, we ensure appropriate safeguards for Vietnamese data subjects.

© 2026 SMIFID Group. All Rights Reserved.

This privacy policy represents our current practices and commitments. SMIFID Group reserves the right to modify this policy as required by law or operational necessity.